SHIPPING POLICY (UPDATED)

Last Updated: January 2026

At Thrive Market General, we work hard to get your orders to you as quickly and reliably as possible.

Processing Time

All orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been shipped.

Shipping time depends on product availability and warehouse location.

Estimated Delivery:

During high-volume seasons or carrier delays, timelines may vary slightly.

Shipping rates are calculated at checkout.
Free shipping promotions will automatically appear when eligible.

Tracking numbers are provided for most orders.
If an item is shipped without tracking, our support team can still assist with status updates.

Customers are responsible for entering the correct shipping address.
If an order is returned due to an incorrect address, reshipping fees may apply.

If your package is delayed or appears lost, please contact us:

📧 premobuy@gmail.com
📞 780-999-7150

We will open an investigation with our carrier or fulfillment partner.